and as the white house handles those problems, it is also facing serious new questions about the nsa's spying program. how is the administration coping with these dual crises? let's turn to chuck todd, nbc's political director and chief white house correspondent. chuck, good morning to you. >> reporter: good morning, savannah. >> let's start with health care. we've moved beyond a website problem, now talking about cancellation of policies, something that goes to the core of insurance coverage. and even if it only affects a small part of the insurance market, should the white house have been more up front about it? is there a credibility issue here? >> reporter: i think there's definitely a credibility issue. and look at the point in time we're at, where the country, and its views of washington, and suddenly, you have the picture of two parties, a democratic party led by the president, that apparently doesn't know how to govern, has a competency issue when it comes to this health care website, juxtapose next to a republican party who apparently has no interest in governing. and the lack